Terms of Service

Effective Date: Sunday, April 5, 2026

Welcome to Recollect.

These Recollect Terms of Service (“Terms”) are a binding agreement between you and Mythos United LLC (“Mythos United,” “Company,” “we,” “us,” or “our”) and govern your access to and use of the Recollect mobile application, including all related features, content, documentation, and services made available through the application (collectively, the “App” or “Services”).

By downloading, accessing, or using Recollect, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the App.

1. Eligibility

Recollect is intended for users who are at least 18 years old. By using the App, you represent and warrant that you are at least 18 years old and legally capable of entering into these Terms.

If you create, manage, upload, or share information on behalf of another person, including a loved one, patient, family member, or care recipient, you represent and warrant that you have the legal authority, consent, or other sufficient permission to do so.

2. Purpose of the App; No Medical Care or Emergency Services

Recollect is designed to support care coordination, organization, and communication for individuals living with dementia, their caregivers, and their families. The App may allow users to organize medications, events, moods, contacts, memories, caregiver relationships, and related care information.

Recollect is not a medical device and does not provide medical advice, diagnosis, treatment, or emergency services. Nothing in the App is intended to replace the judgment of physicians, pharmacists, nurses, emergency responders, or other licensed professionals. Medication schedules, reminders, notes, care activity, and mood records are provided for informational and organizational purposes only.

You are solely responsible for:

verifying medications, dosages, timing, and care instructions;
confirming that reminders, records, and shared care information are accurate;
consulting qualified professionals regarding any medical, mental health, or caregiving decisions; and
calling emergency services or seeking immediate professional care in an emergency.

You should never delay or avoid seeking professional medical advice because of information displayed in the App.

3. Accounts and Account Types

To access certain features, you must create an account. You agree to provide accurate, current, and complete information and to keep your information updated.

Recollect may offer different account structures, including:

Primary Accounts, which may be used for self-management or for managing care as the primary caregiver for another person; and
Caregiver Accounts, which may connect to one or more Primary Accounts for collaborative support.

Each account may include a unique Recollect ID (“R-ID”) used to facilitate connections between users. You are responsible for safeguarding your account credentials and your R-ID and for confirming the identity of any person you connect with through the App.

You are responsible for all activity that occurs under your account. You must notify us promptly at recollect-support@mythosunited.org if you believe your account has been compromised or accessed without authorization.

4. Connected Caregiving and Shared Access

Recollect includes features that allow collaborative caregiving. By connecting accounts through the App, you understand and agree that connected users may be able to access, view, add, edit, manage, or delete certain information associated with the shared care relationship, including medication data, care notes, event details, activity records, relative information, media, and other care-related content.

If you connect to another user, invite another user, or accept a connection request, you authorize the access and sharing enabled by that connection. It is your responsibility to ensure that:

you intend to grant that person access;
you are comfortable with the scope of information they may see or act upon; and
you remove or manage connections if that access is no longer appropriate.

Primary Accounts may be permitted to view and manage connected caregivers. Caregiver Accounts may be permitted to support multiple Primary Accounts. We do not independently verify the identity, qualifications, licensing status, or trustworthiness of any caregiver, family member, or other connected user.

5. User Content and Responsibility for Shared Information

You may upload, submit, create, store, or share information through the App, including names, medication details, events, notes, photos, profile images, mood entries, memory materials, relative information, and other data (“User Content”).

You retain ownership of your User Content. However, by uploading or submitting User Content, you grant Mythos United LLC a limited, non-exclusive, revocable, worldwide license to host, store, process, reproduce, transmit, and display that User Content solely as necessary to operate, maintain, secure, improve, and provide the App and its features.

You are solely responsible for your User Content and represent and warrant that:

you have all necessary rights, permissions, and authority to upload and share it;
your User Content is accurate to the best of your knowledge;
your User Content does not violate any law, regulation, court order, contract, privacy right, intellectual property right, or other third-party right; and
any health, care, or personal information you upload about another person is uploaded with appropriate authorization or consent.

We may remove or restrict access to User Content if we believe it violates these Terms, creates legal risk, threatens safety, or interferes with the App.

6. Activity Logs, Accountability Features, and Shared Records

Recollect may include accountability and transparency features, including a Recent Activity feed or similar records that automatically log actions taken within the App. These records may include timestamps, categories, action details, and the identity or profile information of the user who performed the action.

By using the App, you understand and agree that actions taken by you within shared care environments may be recorded and displayed to connected users as part of the App’s collaborative functionality.

These activity records are intended to support care coordination and accountability. They are not legal records, medical records, or guaranteed complete audit trails. We do not guarantee that every action will be captured accurately or that records will be error-free, uninterrupted, or available at all times.

7. Medication, Mood, Event, and Notification Features

The App may include medication tracking, dose customization, medication history, mood markers, care events, summaries, reminders, and notifications. These features are convenience tools only.

You acknowledge and agree that:

notifications and reminders may be delayed, missed, interrupted, duplicated, or not delivered;
device settings, operating systems, third-party services, internet access, permissions, battery status, and other external factors may affect App functionality;
medication status records, mood records, event reminders, and shared notes may depend on user input and may be incomplete or inaccurate; and
you remain fully responsible for all caregiving, supervision, and medication administration decisions, regardless of whether the App sends or fails to send a reminder.

Mood-related features are organizational tools only and are not intended to diagnose, monitor, or treat any mental health, neurological, or behavioral condition.

8. Privacy and Data Handling

Your use of the App is also subject to our Privacy Policy. By using Recollect, you acknowledge that we may collect, store, process, and use information as described in that policy and as reasonably necessary to provide the App.

Because Recollect supports shared caregiving, information you submit may be visible to connected users based on your account structure, connection status, and feature settings. You understand that collaborative use of the App necessarily involves some sharing of care-related information among authorized connected users.

9. License Grant

Subject to your compliance with these Terms, Mythos United LLC grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, and use the App for your personal, non-commercial use on devices that you own or control.

The App is licensed, not sold, to you.

10. Prohibited Conduct

You agree not to, and not to permit any third party to:

use the App for any unlawful, fraudulent, abusive, harmful, or misleading purpose;
impersonate another person or misrepresent your identity, affiliation, authority, or relationship to a care recipient;
connect to accounts, upload data, or share information without appropriate authorization;
attempt to gain unauthorized access to the App, other accounts, servers, or networks;
interfere with, disrupt, damage, or overburden the App or its infrastructure;
upload malware, viruses, or other harmful code;
reverse engineer, decompile, disassemble, or attempt to derive source code from the App, except where prohibited by law from restricting such activity;
copy, distribute, sell, lease, sublicense, or commercially exploit the App; or
use automated means, scraping, bots, or similar tools to access or extract data from the App without our prior written consent.

11. Intellectual Property

The App, including its design, software, visual interfaces, branding, logos, text, graphics, compilations, and other content provided by us, is owned by or licensed to Mythos United LLC and is protected by applicable intellectual property laws.

Except for the limited license expressly granted in these Terms, no right, title, or interest in the App or our content is transferred to you.

12. Feedback

If you provide suggestions, comments, ideas, or other feedback regarding Recollect, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free right to use, reproduce, modify, and incorporate that feedback for any lawful purpose without compensation or attribution to you.

13. Updates and Changes to Functionality

We may from time to time release updates, upgrades, bug fixes, patches, redesigns, or new features. These updates may add, modify, limit, or remove features or functionality.

You acknowledge that the App may not function properly unless you install the latest available version. We reserve the right to require updates and to discontinue support for older versions of the App at any time. If you fail to install required updates, some or all features may become unavailable or function improperly.

14. Third-Party Services and Platforms

The App may rely on or interoperate with third-party services, operating systems, cloud providers, notification systems, analytics tools, app stores, or device features. We are not responsible for the availability, performance, security, or policies of those third parties.

Your use of the App may also be subject to the terms, policies, and fees of your mobile carrier, device manufacturer, Apple App Store, Google Play, or other third-party providers.

15. Suspension and Termination

We may suspend, restrict, or terminate your access to the App at any time, with or without notice, if:

you violate these Terms;
we believe your use of the App poses a risk to other users, the App, or us;
we are investigating suspected misconduct;
we are required to do so by law; or
we discontinue the App or any portion of it.

You may stop using the App at any time and may delete your account through the App if that functionality is available.

Termination or deletion of your account may not immediately remove all data from collaborative or shared care environments. To preserve continuity, accountability, security, fraud prevention, or legal compliance, certain records may remain retained for a reasonable period or may remain visible to connected users where those records form part of a shared care history, activity log, or other jointly used content structure.

16. Disclaimer of Warranties

THE APP AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYTHOS UNITED LLC DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, QUIET ENJOYMENT, AND THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

WE DO NOT WARRANT THAT:

THE APP WILL MEET YOUR REQUIREMENTS;
ANY CARE, MEDICATION, OR MOOD RECORD WILL BE COMPLETE OR ACCURATE;
NOTIFICATIONS OR REMINDERS WILL ALWAYS BE DELIVERED;
CONNECTED USERS WILL ACT APPROPRIATELY OR RELIABLY; OR
ANY DEFECTS OR ERRORS WILL BE CORRECTED.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYTHOS UNITED LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR PERSONAL INJURY ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE APP.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF: (A) ONE HUNDRED U.S. DOLLARS ($100), OR (B) THE TOTAL AMOUNT PAID BY YOU TO US, IF ANY, FOR USE OF THE APP IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you.

18. Indemnification

You agree to defend, indemnify, and hold harmless Mythos United LLC and its affiliates, officers, members, employees, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

your use or misuse of the App;
your User Content;
your violation of these Terms;
your violation of any law or third-party right; or
your lack of authority or permission to upload, manage, or share another person’s information through the App.

19. Governing Law

These Terms are governed by the laws of the state in which Mythos United LLC is organized and operates, without regard to conflict of law rules. Any dispute arising out of or relating to these Terms or the App shall be brought exclusively in the state or federal courts located in that state, and you consent to the jurisdiction and venue of those courts.

20. Changes to These Terms

We may modify these Terms from time to time. When we do, we will update the Effective Date above. If changes are material, we may provide notice through the App, by email, or by other reasonable means.

Your continued use of the App after updated Terms become effective constitutes your acceptance of the revised Terms.

21. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms presented to you within the App, constitute the entire agreement between you and Mythos United LLC regarding the App and supersede any prior or contemporaneous understandings relating to the App.

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other provision.

22. Contact

If you have questions about these Terms, you may contact us at:

Mythos United LLC
recollect-support@mythosunited.org

Mythos United and Recollect are trademarks of Mythos United LLC.

Privacy Policy

Effective Date: Sunday, April 5, 2026

Recollect is developed and operated by Mythos United LLC (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use the Recollect mobile application and related services (collectively, the “App”).

By using Recollect, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Account Information

When you create or use an account, we may collect:

your email address;
your account display name or profile name;
your account type, such as Primary or Caregiver;
your unique Recollect ID (“R-ID”);
connection and relationship data between accounts; and
authentication-related information processed through our service providers.

For clarity, authentication credentials such as passwords may be processed by our third-party authentication providers. We do not store your plaintext password in our own application database.

B. Care and User-Submitted Content

We collect information you choose to create, upload, store, or share through the App, including:

medication names, dose schedules, dose history, medication notes, and medication status records;
care events, reminders, notes, and care-related summaries;
mood entries and mood tracking information;
photos, profile images, memories, and relative-related content;
personal notes, text entries, and organizational records; and
other content you submit in connection with caregiving and memory support.

C. Shared Care and Connection Information

Because Recollect supports collaborative caregiving, we may collect and process information related to:

caregiver invitations and connections;
linked Primary and Caregiver account relationships;
connected account permissions and access states; and
information made available within shared care environments.

D. Activity and Accountability Data

We may automatically collect records of actions taken within the App, including:

additions, edits, deletions, and status changes;
medication updates and dose actions;
timestamps associated with actions;
categories or types of activity; and
the identity, profile name, or profile image of the user who performed the action, where applicable.

E. Device, Technical, and Usage Information

We may collect certain technical information about the device and App, such as:

device type and operating system;
app version;
crash or performance diagnostics;
general usage information and feature interactions;
device timezone;
notification tokens or identifiers, where needed for notifications; and
other non-identifying or pseudonymous analytics data used to maintain and improve the App.

F. Timezone and Scheduling Information

We collect timezone and related scheduling information to support time-sensitive features, including:

medication reminders;
daily resets and day-based tracking features;
event reminders; and
notification timing based on local time.

2. How We Use Your Information

We use information we collect to:

provide, operate, maintain, and improve the App;
authenticate users and manage accounts;
enable shared caregiving, account linking, and connection management;
display and maintain care records, reminders, memories, profile content, and other features;
support medication tracking, dose history, and accountability features;
provide recent activity logs and action history within collaborative care environments;
send or schedule reminders, alerts, and notifications;
sync app data and notification behavior across supported devices and sessions;
respond to support requests, service issues, and user inquiries;
analyze performance, usage trends, and app stability;
protect the security, integrity, and proper functioning of the App; and
comply with legal obligations and enforce our Terms of Service.

3. How Shared Care Works

Recollect is designed to support collaboration between users in certain cases. If you connect with another account through the App, certain information may be visible to, editable by, or shared with connected users according to the App’s functionality.

For example, depending on your account type and connection status, connected users may be able to view or interact with:

medication information and dose records;
events, care notes, and reminders;
activity history and accountability records;
profile-related content and shared care data; and
other information associated with the care relationship.

You are responsible for confirming that you have authority or permission to upload or share information about another person and for managing who you connect with through the App.

4. How We Share Information

We do not sell or rent your personal information.

We may share information in the following circumstances:

A. With Service Providers

We may share information with trusted third-party providers that help us operate the App and related systems, such as hosting, authentication, cloud storage, communications, analytics, and support tools. These may include services such as:

Firebase
Google Cloud
Google Workspace
notification and platform providers such as Apple and Google, where necessary to deliver app functionality

These providers may process information on our behalf subject to their own terms and applicable data protection obligations.

B. With Connected Users

Where the App is used collaboratively, we may share information with connected Primary or Caregiver accounts as necessary to provide the App’s intended functionality.

C. For Legal and Safety Reasons

We may disclose information if we believe doing so is reasonably necessary to:

comply with applicable law, legal process, subpoena, or governmental request;
enforce our agreements, policies, or rights;
detect, prevent, or address fraud, security, or technical issues; or
protect the rights, property, safety, or security of users, care recipients, Mythos United LLC, or the public.

D. Business Transfers

If Mythos United LLC is involved in a merger, acquisition, financing, asset sale, reorganization, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

5. How We Store and Protect Information

We use commercially reasonable and industry-standard administrative, technical, and organizational safeguards designed to protect personal information.

Information may be stored using trusted third-party infrastructure and service providers, including cloud-based systems. We use protections such as encryption in transit and, where supported by our providers, encryption at rest.

However, no system can be guaranteed to be completely secure. As a result, we cannot guarantee absolute security of your information.

You are also responsible for helping protect your information by safeguarding your device, account credentials, and access to connected accounts.

6. Notifications and Device Permissions

Recollect may use notifications and related device permissions to support reminders, events, medication schedules, and app functionality.

If you enable notifications, we may process information necessary to deliver reminders and alerts, including device-related notification identifiers and scheduling information. Notification delivery may depend on your device settings, operating system, internet access, permissions, battery settings, and third-party platform services.

You can generally manage notification preferences through your device settings and, where available, within the App.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

provide and maintain the App;
support core functionality and shared-care features;
preserve records needed for collaborative use, accountability, security, dispute resolution, or legal compliance; and
enforce our agreements.

When you delete your account, certain personal information may be deleted or anonymized within a reasonable period. However, some information may be retained where necessary for legitimate business purposes, legal obligations, fraud prevention, security, backup processes, or where the information forms part of shared records, collaborative activity logs, or content associated with connected users.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

access certain information we hold about you;
update or correct your information;
request deletion of your information;
object to or restrict certain processing; and
request information about how your data is used.

You may be able to access, edit, or delete portions of your information directly within the App. For additional help, contact us at recollect-support@mythosunited.org.

Please note that some requests may be limited where we need to retain information for legal, security, operational, or shared-care record purposes.

9. GDPR Notice for EU/EEA Users

If you are located in the European Union or European Economic Area, you may have rights under the General Data Protection Regulation (“GDPR”), including the right to:

access your personal data;
request correction of inaccurate data;
request deletion of your data in certain circumstances;
restrict or object to certain processing; and
lodge a complaint with your local supervisory authority.

We process personal information for purposes such as providing the App, fulfilling our contractual obligations, pursuing legitimate interests in operating and improving the App, complying with legal obligations, and, where applicable, based on consent.

For GDPR-related requests, contact us at recollect-support@mythosunited.org.

10. Children’s Privacy

Recollect is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization where required by law.

If you believe a child has provided personal information to us in violation of applicable law, please contact us at recollect-support@mythosunited.org, and we will take appropriate steps to investigate and address the issue.

11. International Data Transfers

Your information may be stored and processed in the United States or other jurisdictions where our service providers operate. Those jurisdictions may have data protection laws that differ from those in your location.

By using the App, you understand that your information may be transferred to and processed in countries outside your own, subject to applicable legal safeguards where required.

12. Third-Party Services

The App may rely on third-party services, platforms, or infrastructure providers. Their handling of data may be governed by their own privacy policies and terms. We encourage you to review those policies where relevant.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. If material changes are made, we may provide notice through the App, by email, or by other reasonable means.

Your continued use of the App after an updated Privacy Policy becomes effective constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or privacy-related requests, contact us at:

recollect-support@mythosunited.org

Mythos United and Recollect are trademarks of Mythos United LLC.